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Privacy Policy

Last updated: 20.07.2026

We value and respect your privacy. This Privacy Policy explains how Mai Surfing Bali ("we," "us," or "our") collects, uses, and protects your personal information when you use our services, book a surf lesson, or visit our website.
 

1. Information We Collect

We collect personal information such as your name, email address, phone number, and booking details (e.g., preferred dates, skill level) when you book a lesson, contact us, or otherwise interact with our website.
 

2. How We Use Your Information

We use your personal information to:

  • Process your surf lesson bookings.

  • Communicate important updates or changes regarding your bookings.

  • Respond to your inquiries and provide customer support.

  • Improve our services and website experience.
     

3. Payment Security

We accept cash payments on-site and online payments via trusted third-party payment providers. Online transactions are processed securely using encryption technology, and we do not store sensitive payment details (such as full card numbers) on our own servers.
 

4. Cookies and Website Data

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can disable cookies through your browser settings, though some website features may not work as intended as a result.
 

5. How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
 

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with service providers (such as payment processors or booking tools) solely for the purpose of fulfilling your surf lesson bookings.
 

7. Data Retention

We retain your personal information only as long as necessary for providing our services and fulfilling legal obligations.


8. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the details below.


9. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children without parental consent.


10. Governing Law

This Privacy Policy is governed by the laws of the Republic of Indonesia.


11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


12. Contact Us

For any questions or concerns about this policy, please contact us:

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